• Digital Needs of the Manufacturing Industry

    1. Unified change management and problem reporting between design and production operations:

    -Ensuring close collaboration between design and production and rapid response to changes and problems is key to smooth production.

     

    2. Process monitoring:

    -Real-time monitoring of all aspects of the production process to ensure product quality and production stability, and avoid the expansion of problems.

     

    3. Capacity monitoring (human and machine resources):

    -Optimize production efficiency and capacity utilization to prevent resource waste and bottlenecks by monitoring and adjusting resource allocation in real time.

     

    4. Work tracking (location and status):

    -Ensure transparency and traceability of all work tasks, improve management efficiency and work coordination.

     

    5. Predictive maintenance:

    -Prevent equipment failures, reduce downtime and maintenance costs, and ensure production continuity and equipment life.

     

    6. Digitizing work instructions and assembly procedures:

    -Provide accurate and detailed work instructions and assembly procedures, improve work accuracy and efficiency, and reduce error rates.

     

    7. Job scheduling (human and machine resources):

    -Optimize job scheduling in real time to ensure the rational allocation and efficient use of resources and improve overall productivity.

     

    8. Collect and analyze product or customer requirements:

    -Digitally collect and analyze demand data to support product improvement and market response.

     

    9. Internal lead-time monitoring:

    -Monitor the lead time of each link, ensure the completion on time, improve the overall production efficiency and planning.

     

    10. Machine or Process Configuration Support:

    -Provide accurate configuration support to ensure that machines and processes are set up correctly to improve production efficiency and quality.

     

    11. Supply Chain Management:

    -Digitally manage the supply chain to ensure the timely supply of raw materials and components, and improve supply chain transparency and responsiveness.

     

    12. Real-time inventory management:

    -Monitor and manage inventory levels in real time with digital tools to avoid inventory overruns or shortages and optimize inventory turnover.

     

    13. Quality control and testing:

    -Use digital technology for product quality control and testing to ensure that products meet standards and improve overall quality.

     

    14. Data analysis and reporting:

    -Use data analysis tools to generate detailed production reports and analysis to support decision-making and optimize production processes.

     

    15. Customer Relationship Management (CRM):

    -Digitally manage customer information and feedback to increase customer satisfaction and loyalty for business growth.

     

    16. Staff training and knowledge management:

    -provides a digital training platform and knowledge base to improve the skills and knowledge of employees and promote continuous improvement and innovation.

     

    17. Environmental and energy management:

    -Promote sustainable development by digitally monitoring and managing energy consumption and environmental impact.

     

    18. Remote Monitoring and Management:

    -Provides remote monitoring and management capabilities that enable managers to monitor production conditions anytime, anywhere, improving management flexibility.

     

    19. Virtual simulation and digital twin technology:

    -Simulate and optimize production processes using virtual simulation and digital twins to improve productivity and flexibility.

     

    20. Security management:

    -Digitally manage plant safety, monitor potential safety hazards, provide timely early warning, ensure employee safety and smooth production.

  • Company Service Process

     

     

    1. Needs analysis

     

    -Market Research: Understanding market needs and customer expectations.

    -Customer Feedback: Collect and analyze customer feedback.

     

    2. Process design

     

    -Goal definition: Clear service goals.

    -Process Planning: Develop service flow diagrams and operational standards.

     

    3. Standard setting

     

    -Service standards: ensure consistency and quality.

    -Service Agreement: Clarify the service content and customer responsibilities.

     

    4. Training and development

     

    -Staff training: Systematic training to ensure process execution.

    -Skills Upgrading: Provide ongoing training opportunities.

     

    5. Implementation and enforcement

     

    -Pilot: Test the new process to a limited extent.

    -Full rollout: Company-wide implementation.

     

    6. Monitoring and Management

     

    -Performance monitoring: regularly check the implementation.

    -Feedback mechanism: Collect customer comments and suggestions.

     

    7. Optimization and improvement

     

    -Continuous improvement: Optimize processes based on data and feedback.

    -Technological innovation: introducing new technologies to enhance services.

     

    8. Technical Support

     

    -Digital tools: improve efficiency and convenience.

    -Data Analytics: Mining customer needs and improvement points.

     

    9. Customer Relationship Management (CRM)

     

    -Communication channels: Establish effective customer communication.

    -Customer maintenance: regular return visits and preferential activities.

     

    10. Assessment and Reporting

     

    -Periodic assessment: check the achievement of objectives.

    -Report feedback: Report implementation and improvement suggestions to management.

  • Customer How Businesses Engage and Discuss Requirements

    1.Requirements Analysis Phase

     

    -preliminary investigation:

     

    -Customer Interview: One-on-one interviews with key people in the customer's business to understand their business processes, status and needs.

    -Questionnaire: Distribute detailed demand questionnaires and collect extensive customer feedback.

     

    -Demand Workshop:

     

    -Joint Workshop: Organize a workshop consisting of representatives of the customer's business and company experts to discuss the needs together.

    -brainstorming: Collectively discover and refine requirements through brainstorming sessions.

     

    -Status Assessment:

     

    -Site visit: Go to the customer's enterprise site to observe the actual operation process and identify potential improvement points.

    -flow chart drawing: Draw the current business process diagram with the customer enterprise to find out the bottlenecks and problems.

     

    2.Requirements Discussion and Confirmation

     

    -Demand Summary and Analysis:

     

    -data analysis: Collate and analyze the collected demand data to form a preliminary demand report.

    -Demand Prioritization: Work with the customer to prioritize needs and identify which needs are most urgent.

     

    -Needs Discussion Meeting:

     

    -Requirements Review Meeting: Regular requirements review meetings are held with the participation of customer business representatives and company teams to review and confirm requirements.

    -Iterative Discussion: According to the review results of the requirements iteration, repeated discussion and optimization, to ensure that the requirements are accurate and comprehensive.

     

    -Demand Confirmation:

     

    -Requirements Document: Prepare detailed requirements document and list all confirmed requirements.

    -Customer Signing Confirmation: The customer enterprise reviews and confirms the requirements document to ensure that both parties reach an agreement.

     

    3.Requirements Tracking and Change Management

     

    -Demand Tracking:

     

    -Requirements Management System: Use the requirements management system to track the implementation and changes of requirements, and the customer enterprise can view the progress in real time.

    -regularly updated: Regularly report to the client enterprise on the progress of the realization of the requirements, ensuring transparent and timely communication.

     

    -Change Management:

     

    -Change Request: Customer enterprises can put forward new requirements or change requirements through the formal change request process.

    -Change Review: Review change requirements with the client company, assess feasibility and impact, and adjust accordingly.

     

  • Partner Development Strategy

    1. Partner Identification and Screening

     

    -Market Research: Identify universities, technology suppliers, manufacturers, and industry organizations.

    -Evaluation Criteria: Develop evaluation criteria such as technical capability, market influence and business fit.

    -Preliminary screening: OKa list of potential partners.

     

    2.Partner Recruitment

     

    -Recruitment Plan: Develop a detailed recruitment plan and timetable.

    -Recruitment Channels: Use of academic conferences, industry exhibitions, network platforms and other channels.

    -Publicity and Promotion: Show cooperation opportunities and advantages.

     

    3.Partnership Establishment

     

    -Initial contact: Understand the needs and expectations and introduce the cooperation model.

    -Depth of communication: Determine the cooperation intention and specific content.

    -Signing Agreement: Sign a cooperation contract to clarify the rights and obligations of both parties.

     

    4.Partner Training and Support

     

    -Training Plan: Provide systematic product training and technical support.

    -Technical Support: Solve technical problems and provide marketing support.

     

    5.Partnership Maintenance

     

    -Regular communication: Stay in touch to understand needs and feedback.

    -Collaboration Assessment: Regularly evaluate partner performance and adjust strategy.

    -Incentive mechanism: Reward partners for outstanding performance.

     

    6.Partnership Development

     

    -Co-innovation: Carry out technological innovation projects and promote product improvement.

    -Market Expansion: Jointly explore new markets and increase market share.

    -Strategic cooperation: Deepen the content of cooperation and enhance the level of cooperation.

     

    7.Partnership Optimization

     

    -Feedback mechanism: Collect opinions and suggestions, optimize the cooperation process.

    -Continuous improvement: Continuously optimize the cooperation strategy and improve the cooperation effect.

     

    8.Partner Activities

     

    -Partners Conference: Regular conferences to share strategic and market opportunities.

    -Communication platform: Promote exchanges and cooperation among partners.

     

     

     

    Strategies for Different Types of Partners

     

    1.-Joint Research: Carry out cutting-edge technology research.

    -Cultivation of students: Cooperative internship and training programs.

    -Technology transfer: scientific research results into practical application.

     

    2.Technology Suppliers

     

    -Technology Integration: Integration of the latest technologies and equipment.

    -joint development: Develop new products and solutions.

    -Technical Support: Provide training and support.

     

    3.Manufacturer

     

    -Production Collaboration: Improve production efficiency and quality.

    -Supply Chain Optimization: Reduce costs and improve response speed.

    -Technical Improvement: Improve production process and technology.

     

    4.Organizations and Associations

     

    -Industry standards: Participate in the development and promotion of standards.

    -Marketing: Expanding market influence.

    -Policy support: Get policy support and resources.

Copyright: Digital Dragon Tech Co., Ltd